Privacy Policy
1. Who We Are
REcontracts.ai (“we,” “us,” or “our”) is a contract and transaction management platform built for Colorado real estate professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application at app.recontracts.ai (the “Service”).
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, phone number, brokerage affiliation, and Colorado real estate license information.
Transaction Data: We store contract details, property information, deadlines, documents, and participant contact information that you enter into the platform.
Documents: Files you upload (PDFs, images, etc.) are stored securely in our cloud infrastructure.
Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and session duration.
Communications: When we send you emails or text messages (e.g., e-sign requests, signing links), we retain records of those communications for delivery tracking and audit purposes.
3. How We Use Your Information
- Provide, operate, and maintain the Service
- Process and manage real estate transactions and contracts
- Send transactional communications (e-sign requests, deadline reminders, signing links via email and SMS)
- Authenticate your identity and secure your account
- Respond to support inquiries
- Improve and develop new features
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We share data only in these circumstances:
- Transaction Participants: Contact information and documents are shared with other parties in a transaction as directed by you.
- Service Providers: We use third-party services for authentication (Clerk), database hosting (Supabase), document storage (Cloudflare R2), e-signatures (DocuSeal), email delivery (Resend), SMS delivery (Twilio), and payment processing (Stripe). These providers access only the data necessary to perform their services.
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, row-level security policies on all database tables, signed URLs with short expiration windows for document access, and multi-factor authentication support. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.
6. Data Retention
We retain your account data and transaction records for as long as your account is active or as needed to provide services. Transaction documents and audit trails are retained to comply with Colorado real estate record-keeping requirements. You may request deletion of your account and personal data by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of non-essential communications
- Export your transaction data
8. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Analytics data is collected in aggregate to improve the Service.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at support@recontracts.ai.